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U0500 Network

Invalid Data Received from Communication Module

A control module receives data from the telematics/communication module that is implausible, has the wrong format or fails checksum. Connected services and emergency-call functions may stop working.

Affected components

  • Communication module
  • Can bus wiring

Common causes

  • High likelihood: Communication module firmware out of date
  • Medium likelihood: Communication module internal fault
  • Low likelihood: Gateway module routing CAN messages incorrectly

Possible symptoms

  • Multiple warning lights may illuminate
  • Affected modules may go into limp mode or shut down
  • Specific functions inoperative depending on module
  • Diagnostic tools may show communication faults

Diagnostic notes

  • The malfunction indicator lamp may illuminate

Sources

Diagnostic information is provided for reference only. Confirm the code with a compatible scan tool and follow the vehicle manufacturer's service procedures before replacing components.

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